Refund Policy
1. Refund Eligibility
Due to the nature of digital products, all sales are generally final. However, we want you to be satisfied with your purchase.
2. Allowable Refunds
We may offer a full refund within 14 days of purchase if:
The product is broken, malfunctioning, or not working as described.
The product has a critical security vulnerability.
You have not downloaded the product files (verified via our logs).
3. Non-Refundable Scenarios
Refunds will not be granted if:
You simply changed your mind or found a different product.
You lack the necessary technical expertise to use the product.
The purchase was made more than 14 days ago.
4. How to Request a Refund
To request a refund, please contact us at support[at]snippion.com with your Order ID and a description of the issue. We will review your request and process it via Lemon Squeezy if approved.